Help Center
Find answers to your questions about BoldPoint Printing.
Browse Help Topics
Artwork Guidelines
Learn about file formats, resolution, DPI, color modes, and bleed.
FAQ
Find answers to common questions about orders and products.
Shipping & Delivery
Information about shipping rates, delivery times, and tracking.
Order Status
Track your order and get updates on production.
Returns & Issues
Information about returns, replacements, and satisfaction guarantee.
Frequently Asked Questions
What file formats do you accept?
We accept PDF, Adobe Illustrator (AI), Photoshop (PSD), PNG, and JPG files. PDF is recommended for best results. Learn more in our Artwork Guidelines.
What is the minimum order quantity?
Minimum orders vary by product. Most items start at 10 units. Check the product page for specific minimums.
How long does production take?
Production times vary by product and order size. Standard turnaround is 5-7 business days. Rush options are available.
Do you ship nationwide?
Yes, we ship to all 50 states. Shipping costs are calculated based on order size and destination.
Can I edit my order after placing it?
If your order hasn't started production, we can make changes. Contact us as soon as possible.
What is your satisfaction guarantee?
We stand behind our work. If you're not satisfied with your order, contact us and we'll work to make it right.