Shipping & Delivery Help

A plain-language overview of how shipping works. For the full details, see our Shipping & Delivery Policy.

Last Updated: September 2026

What to Expect

  • Shipping charges are shown at checkout before you pay.
  • Large orders, such as large-volume banner orders, may ship by freight instead of standard parcel.
  • An order may ship in more than one package or on different dates.
  • When tracking is available, we may email you and show it in your account.

Production Time vs. Transit Time

Production time is how long it takes us to make your order after payment and artwork approval. Carrier transit time is how long the carrier takes once the package ships. They are separate, and production estimates are not guaranteed delivery dates.

Double-Check Your Address

Please enter a complete, accurate shipping address at checkout. Extra shipping costs caused by an incorrect address may be your responsibility.

Delayed or Missing Package?

Carrier delays can happen. If something looks wrong with your shipment, check your order in your account first, then contact us and we will help where we reasonably can.

Full Policy

Read the complete Shipping & Delivery Policy. If your order arrives damaged, see our Damage & Reprint Policy.