Shipping & Delivery Policy

BoldPoint Printing ships orders through third-party carriers and production/fulfillment partners. Shipping charges are displayed before you complete payment at checkout. Some products may use flat shipping rates or freight rates depending on size and quantity.

Large-volume banner orders may require freight shipping rather than standard parcel shipping. Shipping rates and configuration may change, so the exact shipping cost for your order is calculated and shown to you at checkout rather than promised in advance.

These are two separate things:

Production time is how long it takes us to manufacture your order after payment and artwork approval. See our Artwork & Production Policy.

Carrier transit time is how long the shipping carrier takes to deliver the package once it has shipped.

A carrier shipping method being described as expedited or overnight refers only to transit time once the package ships — it does not mean overnight delivery from the time you place your order, and any production estimate shown on a product page is separate from carrier transit time.

When tracking information becomes available for your order, we may send you a shipping notification email and display tracking information in your account.

An order may ship in multiple packages or on different dates depending on the products ordered. If this happens, you may receive more than one tracking number for a single order.

You are responsible for entering a complete and accurate shipping address at checkout. If an incorrect address you provided causes a package to be returned, reshipped, rerouted, or results in additional carrier charges, we may require you to pay the resulting additional shipping costs.

We cannot guarantee carrier delivery dates or control delays caused by weather, carrier disruptions, natural disasters, incorrect addresses, delivery-area issues, or other events outside our reasonable control. That said, we will do what we reasonably can to help you with legitimate shipping problems.

If you have a question about the shipping status of your order, please visit our Contact page or email us at info@boldpointprinting.com.